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Shift Manager

Position Type: Retail Sales
Brand: Champs Sports
Location Name: Independence Center
Location: 18813 E 39th St S
Job Type: Regular Full-Time
Req ID: 2016-13844
Overview:

Job Description:

Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual merchandising, asset protection, and training? Additionally, in the absence of your store manager, you would assume all managerial duties.

Come for the opportunity… Stay for the career

Responsibilities:
  • Inspire, and motivate your team to drive sales that deliver exceptional customer service
  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
  • Delivering sales, customer experience, merchandising, visual, and operational expectations
  • Maintaining personal and productivity goals
  • Uphold the quality and productivity of every aspect of your store
  • Act as a partner between customers, sales associates, Assistant Manager and the Store Manager
  • Ability to learn and share expertise of products and trends to fit customer’s needs
  • Maintains an awareness of all product knowledge, and current or upcoming product / trends
  • Contributes to a positive and inclusive work environment 
Qualifications:
  • At least 1  year of retail experience
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Initiates completion of tasks or activities without necessary supervision
  • Flexible availability – including nights, weekends, and holidays